| Issue ID | 1444725 |
| Internal NHTSA # | 11066980 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E320 |
| Model Year | 2005 |
| File date | 04/01/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The car is being hacked into by multiple individuals across triple cities. The hackers are able to lock and unlock the doors, shift gears, turn on the check engine light, control the radio and cd player, open the hood to steal oil and control the complete functionality of the car. Including turning on the cabin lights, blacking out the odometer along with the fuel gauge, and shutting the car off when desired this includes in the middle of the street. Because they can unlock the doors and roll down the windows they have access to the hood and gas door. This allowed them to break the radiator, damage the catalytic converter, and steal gas. Also since the hackers have access they have destroyed the drivers seat, crack the wood on the steering wheel and door trim, removed the right and left front doors, and destroyed the center arm rest. The rf field is controlled by them, and loud cracking sounds are remotely introduced when the car is stationary and key removed. The tele- aid is also activities remotely on occasion as well. The fbi has been notified numerous times to no avail along with the car maker who told me not to contact them again. Three dealerships checked out the car and none knew how to deal with the issue. Mercedes benz in germany was notified by emai and said mercedes usa has my information i'm their legal department. This was over 2 years ago with no contact from them regarding this issue. All attempts to reach them by phone via customer service has failed. Multiple police reports have been made with several police departments. |
| Vehicle Mileage at Failure | 195100 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLENDALE, CA |
| VIN pattern | WDBUF65J85AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |